Customer story: AURIS’ journey with Virtualis equipment from Interacoustics
AURIS, a clinical medical center specializing in balance and hearing problems, successfully implemented the Virtualis MotionVR solution from Interacoustics to enhance their vestibular rehabilitation process. This innovative technology has significantly improved their efficiency, productivity, and patient outcomes.
About AURIS
AURIS is a growing medical center staffed by five ENT medical technologists, two ENT specialists, and one physiotherapist. They offer comprehensive care for patients with balance and hearing problems, focusing mainly on adult patients who have not found solutions or accurate diagnoses in other clinics and medical centers.
The clinical challenge
Before implementing the Virtualis solution, AURIS faced significant challenges in designing effective rehabilitation plans. Without guiding technology, the center struggled to make adequate progress and often failed to achieve desired outcomes for their patients. The need for more objective evaluations and personalized work plans became evident, prompting AURIS to seek a comprehensive solution.
The solution
The introduction of the Virtualis VR solution marked a turning point for AURIS. According to Cristobal Moreno, Owner and Technical Director at AURIS, the implementation process was smooth, thanks to the assistance of Darren Whelan and Cassandra Anderson from Interacoustics.
They provided the necessary tools and guidelines for effective balance rehabilitation, enabling AURIS to design personalized rehabilitation programs based on objective assessments.
Cristobal Moreno shared: “From the first day, Virtualis has provided us with comprehensive solutions and important guidelines for balance rehabilitation in general.”
Impact and benefits
The implementation of the Virtualis solution led to remarkable improvements in efficiency and patient experience. MotionVR, with its combination of immersive virtual reality and a dynamic platform, proved to be valuable for both assessment and rehabilitation.
The clinic’s first challenge was a 19-year-old male patient who had been suffering from vertigo for a month. After six sessions of virtual reality-based vestibular rehabilitation, plus exercises to do at home, Cristobal and his team observed rapid recovery:
“It is remarkable how virtual reality, together with CDP [Computerized Dynamic Posturography], has shortened the rehabilitation process so effectively, and the patient experience has been exceptional. Initially, our patients are fearful of the experience, but by the end of the process, they are amazed at how quickly they have improved.”
Want to learn more about Virtualis?
If your clinic is facing challenges in vestibular rehabilitation, consider the Virtualis VR solutions from Interacoustics. Designed by clinicians for clinicians, Virtualis bridges the gap between evaluation and treatment, helping you deliver measurable results and exceptional care. Contact your local distributor today to learn more about how Virtualis can benefit your practice.
