CE-Chirp@ The Gold standard for threshold assessment Response amplitudes typically 50% larger than tone burst responses, with the potential to halve the test time. Identifying wave V close to thresho…
Meet our virtual patients and diagnose their pathologies New to the virtual clinic? Then watch the video before choosing a patient and learn how to navigate the clinic to make the most out of this to…
Description: Microsoft® has released update KB5000802 for devices running Windows® 10. The update is causing problems when printing from some apps. Solution: Microsoft® has now made available the upd…
Description: Neptune manager (NM) is intended as a service tool for our standalone devices. NM offers the possibility to reformat the internal flash drive and hereafter install the latest firmware. B…
AC40, AD629, AD226, NEW AT235 & NEW AA222 support direct print-out to a range of standard PC USB printers with standard printer language: HP PCL 5e, HP PCL 3, HP PCL3GUI Canon BJ(300/360 dpi), Canon…
Description: Neptune manager (NM) is intended as a service tool for our standalone devices. NM offers the possibility to reformat the internal flash drive and hereafter install the latest firmware. B…
Description: Clinics experiencing issues with the tone switch not reacting to every push must upgrade to firmware 1.5. If this does not solve the problem, then the spring has misplaced itself and mus…
Issue: Spectrum software cannot open and will give Error 3343: Unexpected Database Format for multiple MRC files (Patients.mrc, Reserved.mrc, Utility.mrc). Symptom/Summary: The Spectrum software will…
EyeSeeCam systems with online connections may automatically update from Adobe Reader XI or Adobe Air to Adobe Reader DC. This will result in the following error message due to incompatibility between…
Description: Two new stimuli, 6 kHz Toneburst and 8 kHz Toneburst, were added in EPx5 version 4.5. After upgrading from a previous version these stimuli require calibration. In addition to this, the…
Problem: The white type of pump tube will over time in common use be worn out and the pump tube gets leaky. Solution: The old type of pump tube (white type) needs to be exchanged for the new type of…
Description: We have found that is not possible to open historical sessions recorded in AC440. Solution: A DLL-file must be added to the Callisto Suite directory. Download NyxZip.Rename2dll, attached…
