Problem: No connection with the Callisto™ on Windows® 7 computer, error messages when opening the Callisto™ Suite Solution: Click start, control panel, soundcard and make the set-up shown in below 5…
Soundcard set up – ensuring that audio enhancement is disabled. Problem: When setting up a Callisto™ audiometer with a Windows® 10/11 PC, the system might not work properly due to the audio enhanceme…
Description: The MT10 tympanometer relies on infrared communication (IrDA networking) to connect to a PC and to send test result data to Diagnostic Suite. By default, a Windows®10 installation does n…
Problem: The white type of pump tube will over time in common use be worn out and the pump tube gets leaky. Solution: The old type of pump tube (white type) needs to be exchanged for the new type of…
Included parts: Retro-fit hook assembly Allen key Screw Craft knife Wire cutter Instruction The calibration laser unit locks into position on the EyeSeeCam goggle by means of a hook The hook may acci…
Purpose: To make sure that the coupler microphone calibrations are stable. Variations in the calibration value have been seen. This can vary between 0 and 1dB. Description: To prevent the coupler mic…
Open Magnum Calibration. Select “HIT” (Figure 1). Equipment needed for the HIT Calibration I.e. 94dB (max 114dB) calibrator. Calibration adaptor for HIT. Calibration of the Test Box Reference Uncheck…
Description: The default installation of OtoAccess® Database (version 2 0.x forwards) utilizes SQL Server 2014 Express, which is limited to 10 Gb data storage. For installations that reach this limit…
Description It has been observed that some Eclipse systems seem to stop measuring in the middle of the test (ABRIS, ASSR, EP15, EP25) for no apparent reason. The fault has been seen from time to time…
Description: The head model in EyeSeeCam 1.3 is not working properly on computers with Intel UHD Graphics 620 version 26.20.100.6860. The software fails to clear the screen properly between frames, a…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
