Description: In cases where connection of Interacoustics devices to PC using USB3 fails, it normally helps to disable USB3. If disabling the USB3 in the PC BIOS is not supported, it can cause problem…
Description: The following document outlines how to replace the attenuator covers on the AC40 and AD629. STEP 1: Remove both covers from the attenuators – do not use tools. STEP 2: Check cover revisi…
Description: In Diagnostic Suite 2.9 it has been discovered that there can be some issues regarding transfer of data from the MT10 with the IR dongle. When trying to transfer data, the suite can cras…
Description: We have become aware of a problem with OAE data transfer from Titan handheld unit via Bluetooth, and we are presently working on a solution. Workaround: Meanwhile, the workaround to tran…
Purpose: To maintain a stable connection between the Titan and the clinical extension cable. Description: Keep the connectors on the Titan and the clinical extension cable/probe clean with a cotton b…
Description: Affinity cabinet has 8 screws that can become loose and thereby cause the lid to not operate properly. Purpose: Secure that all 8 screws are fixed. Solutions: Unscrew the screw; apply Lo…
Purpose: This technical note explains how to fix a Callisto™ when it does not emit any sound. Before following the instructions in this technical note, it should be verified that the firmware and the…
This paper discusses the mechanism of weighted averaging and in what circumstances it improves otoacoustic emission (OAE) measurements. It details investigations of OAE measurements on a wide range o…
This video by Jack Bennett - International Clinical Trainer at the Interacoustics Academy - describes the clinical process, interpretation and clinical utility of the Velocity Step Test on the Rotary…
No, the Eclipse does not have a notch (i.e. band-stop) filter. A challenge of these tools is that the line noise is only selectively eliminated with very steep slopes (sharp cut-offs) on either side…
Before starting my position with Interacoustics, I used VisualEyes™ all day every day for several years in a busy vestibular clinic. Even though I felt like I knew the software well, transitioning to…
Creating a custom print template Opening the Print Wizard: Open the Affinity2.0 or Callisto™ Suite from your patient management system, Noah, OtoAccess®, or standalone. You can access the setup for p…
