Issue: Spectrum software cannot open and will give Error 3343: Unexpected Database Format for multiple MRC files (Patients.mrc, Reserved.mrc, Utility.mrc). Symptom/Summary: The Spectrum software will…
Problem: No connection with the Callisto™ on Windows® 7 computer, error messages when opening the Callisto™ Suite Solution: Click start, control panel, soundcard and make the set-up shown in below 5…
Soundcard set up – ensuring that audio enhancement is disabled. Problem: When setting up a Callisto™ audiometer with a Windows® 10/11 PC, the system might not work properly due to the audio enhanceme…
Description: When Titan Suite runs stand alone it will not find patients and their measurements in a database. The Titan Suite still allows you to download measurements from the hand unit to your pc…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
How to upgrade from EyeSeeCam v. 1.2.0 to EyeSeeCam v.1.3 EyeSeeCam vHIT version 1.3 is the latest release of EyeSeeCam vHIT software. EyeSeeCam v1.3 is license based, and to carry out the upgrade yo…
What is an electrical auditory brainstem response (eABR)? An electrical auditory brainstem response (eABR) is a measurement of the ABR using an electrical stimulus. Instead of a traditional acoustic…
Description: After installing Affinity/Equinox Suite 2.15.0 and Callisto™ Suite 1.13 on new installations, it is only possible to import old protocols by creating a new print template and saving it…
The AS608e version includes the Diagnostic Suite 1.0 software for transferring audiometric data to the PC for viewing, storing and printing data. For users who wish to retrieve audiometric data direc…
