We are working with the world’s leading professional bodies such as the American Academy of Audiology (AAA), the British Academy of Audiology (BAA) and Audiology Australia (AA) to accredit our course…
“We are on a journey of developing the project management discipline at Interacoustics. If we are to maintain our position as a global leader, we need to take project management to the next level. Th…
Meet our virtual patients and diagnose their pathologies New to the virtual clinic? Then watch the video before choosing a patient and learn how to navigate the clinic to make the most out of this to…
Description: To ensure correct function of the device please follow this procedure when upgrading AC40 to firmware version 1.8. This procedure can successfully upgrade from firmware version 1.6 and f…
Description: Clinics experiencing issues with the tone switch not reacting to every push must upgrade to firmware 1.5. If this does not solve the problem, then the spring has misplaced itself and mus…
This document is intended for IT technicians specialized in remote deployment of applications. The document outlines the components needed for unattended remotely deployment of the below listed softw…
Issue: Spectrum software cannot open and will give Error 3343: Unexpected Database Format for multiple MRC files (Patients.mrc, Reserved.mrc, Utility.mrc). Symptom/Summary: The Spectrum software will…
Description: Two new stimuli, 6 kHz Toneburst and 8 kHz Toneburst, were added in EPx5 version 4.5. After upgrading from a previous version these stimuli require calibration. In addition to this, the…
Description: This note describes how to redirect a printer. This is a necessary procedure when the following dialog appears in the EP module or ASSR module, when pressing Print. The dialog appears be…
Description: We have identified an issue with the configuration of EPx5 (version 4.4.2 or lower) and OtoAccess™ 1.5 which may result in unexpected behavior of the EPx5 module. Purpose: The issue is r…
Description: EyeSeeCam vHIT camera design has been updated with ventilation fan from March 2017. The EyeSeeCam vHIT camera now has a built-in ventilation fan, which controls the surface temperature o…
Included parts: Retro-fit hook assembly Allen key Screw Craft knife Wire cutter Instruction The calibration laser unit locks into position on the EyeSeeCam goggle by means of a hook The hook may acci…
