Issue: Spectrum software cannot open and will give Error 3343: Unexpected Database Format for multiple MRC files (Patients.mrc, Reserved.mrc, Utility.mrc). Symptom/Summary: The Spectrum software will…
Description: This note describes how to redirect a printer. This is a necessary procedure when the following dialog appears in the EP module or ASSR module, when pressing Print. The dialog appears be…
Problem: No connection with the Callisto™ on Windows® 7 computer, error messages when opening the Callisto™ Suite Solution: Click start, control panel, soundcard and make the set-up shown in below 5…
Purpose: To evaluate the performance of the Titan Probe Unit. Solution: How to test the Pump Wheel for air leak: Switch Titan on by pressing either L or R on the handheld unit. Select Protocol “01 No…
Description: The head model in EyeSeeCam 1.3 is not working properly on computers with Intel UHD Graphics 620 version 26.20.100.6860. The software fails to clear the screen properly between frames, a…
Description: AT235(1057) “Clinic information" data setup in Diagnostic Suite 2.7 is only active via AUD module and inactive in IMP module: Solution/workaround: Enter Diagnostic Suite “Menu\Setup\Gene…
