Privacy Notice for Interacoustics A/S. 1. INTRODUCTION At Interacoustics A/S, we respect and protect the privacy of our users, and we are dedicated to be as transparent as possible regarding the use…
“We are on a journey of developing the project management discipline at Interacoustics. If we are to maintain our position as a global leader, we need to take project management to the next level. Th…
What is the ocular vestibular evoked myogenic potential (oVEMP)? The ocular vestibular evoked myogenic potential (oVEMP) is an evoked potential measured from the inferior oblique muscle and is used t…
Description: The head model in EyeSeeCam 1.3 is not working properly on computers with Intel UHD Graphics 620 version 26.20.100.6860. The software fails to clear the screen properly between frames, a…
Description: Microsoft® has released update KB5000802 for devices running Windows® 10. The update is causing problems when printing from some apps. Solution: Microsoft® has now made available the upd…
Interacoustics supplies calibration equipment from both Brüel & Kjær and G.R.A.S. Both manufacturers produce complete calibration sets with the exception that only Brüel & Kjær offers an artificial m…
Description: Load the Diagnostic Suite Software Connect the AC40 to the computer using via the USB cable If the computer is not connecting automatically to the AC40. Please follow the next set of ins…
Problem: No connection with the Callisto™ on Windows® 7 computer, error messages when opening the Callisto™ Suite Solution: Click start, control panel, soundcard and make the set-up shown in below 5…
Soundcard set up – ensuring that audio enhancement is disabled. Problem: When setting up a Callisto™ audiometer with a Windows® 10/11 PC, the system might not work properly due to the audio enhanceme…
Description: The default installation of OtoAccess® Database (version 2 0.x forwards) utilizes SQL Server 2014 Express, which is limited to 10 Gb data storage. For installations that reach this limit…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
