Purpose: This technical note explains how to fix a Callisto™ when it does not emit any sound. Before following the instructions in this technical note, it should be verified that the firmware and the…
Description: The MT10 tympanometer relies on infrared communication (IrDA networking) to connect to a PC and to send test result data to Diagnostic Suite. In certain versions of Windows® 10, the infr…
Data management made human OtoAccess® OtoAccess® covers all integration needs and seamlessly integrates with software suites as well as electronic health record (EHR) systems. Activate license OtoAcc…
Description: Neptune manager (NM) is intended as a service tool for our standalone devices. NM offers the possibility to reformat the internal flash drive and hereafter install the latest firmware. B…
Description: Neptune manager (NM) is intended as a service tool for our standalone devices. NM offers the possibility to reformat the internal flash drive and hereafter install the latest firmware. B…
Description: When using a Noah database, or Database system using a Noah engine, Noah is set to log every event that happens in the Noah communication. This can slow the startup time of software, bec…
Interacoustics supplies calibration equipment from both Brüel & Kjær and G.R.A.S. Both manufacturers produce complete calibration sets with the exception that only Brüel & Kjær offers an artificial m…
Description: This bulletin is to clarify the selection of HDMI (High-Definition Multimedia Interface) monitors used with the AC40. We have received reports from the field that certain monitors with H…
Description: Clinics experiencing issues with the tone switch not reacting to every push must upgrade to firmware 1.5. If this does not solve the problem, then the spring has misplaced itself and mus…
Soundcard set up – ensuring that audio enhancement is disabled. Problem: When setting up a Callisto™ audiometer with a Windows® 10/11 PC, the system might not work properly due to the audio enhanceme…
Description: The MT10 tympanometer relies on infrared communication (IrDA networking) to connect to a PC and to send test result data to Diagnostic Suite. By default, a Windows®10 installation does n…
Included parts: Retro-fit hook assembly Allen key Screw Craft knife Wire cutter Instruction The calibration laser unit locks into position on the EyeSeeCam goggle by means of a hook The hook may acci…
