Description: Microsoft® has released update KB5000802 for devices running Windows® 10. The update is causing problems when printing from some apps. Solution: Microsoft® has now made available the upd…
This document is intended for IT technicians specialized in remote deployment of applications. The document outlines the components needed for unattended remotely deployment of the below listed softw…
Issue: Spectrum software cannot open and will give Error 3343: Unexpected Database Format for multiple MRC files (Patients.mrc, Reserved.mrc, Utility.mrc). Symptom/Summary: The Spectrum software will…
Description: EyeSeeCam vHIT camera design has been updated with ventilation fan from March 2017. The EyeSeeCam vHIT camera now has a built-in ventilation fan, which controls the surface temperature o…
Included parts: Retro-fit hook assembly Allen key Screw Craft knife Wire cutter Instruction The calibration laser unit locks into position on the EyeSeeCam goggle by means of a hook The hook may acci…
Description: The head model in EyeSeeCam 1.3 is not working properly on computers with Intel UHD Graphics 620 version 26.20.100.6860. The software fails to clear the screen properly between frames, a…
How to upgrade from EyeSeeCam v. 1.2.0 to EyeSeeCam v.1.3 EyeSeeCam vHIT version 1.3 is the latest release of EyeSeeCam vHIT software. EyeSeeCam v1.3 is license based, and to carry out the upgrade yo…
Description: The following document outlines how to replace the attenuator covers on the AC40 and AD629. STEP 1: Remove both covers from the attenuators – do not use tools. STEP 2: Check cover revisi…
Description: Firmware updates on AC40 and AD629 are performed via USB pen drive. An issue has been identified where units become inoperable after a firmware update is performed when one of the files…
Description: The following document outlines how to replace the attenuator covers on the AC40 and AD629. STEP 1 Remove both the covers for the attenuators – do not use tools STEP 2 Check cover revisi…
Description: AC40, AD226, AD629 & NEW AT235 supports direct print-out to a range of standard PC USB printers with standard printer language HP PCL 5/HP PCL 3, e.g. HP and Canon printers. The instrume…
Description: In Diagnostic Suite 2.9 it has been discovered that there can be some issues regarding transfer of data from the MT10 with the IR dongle. When trying to transfer data, the suite can cras…
