What is an electrical auditory brainstem response (eABR)? An electrical auditory brainstem response (eABR) is a measurement of the ABR using an electrical stimulus. Instead of a traditional acoustic…
Purpose: This technical note explains how to fix a Callisto™ when it does not emit any sound. Before following the instructions in this technical note, it should be verified that the firmware and the…
Description: The MT10 tympanometer relies on infrared communication (IrDA networking) to connect to a PC and to send test result data to Diagnostic Suite. In certain versions of Windows® 10, the infr…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
Description: Microsoft began rolling out the Windows® 10 1803 update in the beginning of May. While the update has gone smoothly for most, some users are experiencing problems with Callisto™ and Affi…
Soundcard set up – ensuring that audio enhancement is disabled. Problem: When setting up a Callisto™ audiometer with a Windows® 10/11 PC, the system might not work properly due to the audio enhanceme…
Description: This guide explains how to read the data stored by the Titan suite and specifically the IMP module. The Titan Suite will automatically detect whether it runs as standalone, in Noah or in…
Problem: The white type of pump tube will over time in common use be worn out and the pump tube gets leaky. Solution: The old type of pump tube (white type) needs to be exchanged for the new type of…
This document is intended for IT technicians specialized in remote deployment of applications. The document outlines the components needed for unattended remotely deployment of the below listed softw…
Description: The MT10 tympanometer relies on infrared communication (IrDA networking) to connect to a PC and to send test result data to Diagnostic Suite. By default, a Windows®10 installation does n…
Description: After release of firmware 1.10 we have found a limitation in the firmware. This limitation prevents the user from using TEN noise on standalone AC40 & AD629 – However, it is still possib…
Description: Cyrillic Letter Printout Error (Internal printer) The internal printer modules (thermo printer) must be reprogrammed to support Cyrillic letters. To load the Cyrillic letters select Russ…
